Our confined & restricted space courses provide the trainee with in-depth online learning modules in audio/visual formats. These courses can be conducted at your own pace on mobile or desktop devices. Each of these courses is recognized by the International Competency Assessment Board (I-CAB). The training covers a number of confined space needs, including recognizing confined spaces, understanding the risks and hazards of confined spaces, responsibilities and procedures for dealing with confined and restricted space environments, and much more.
Accident/Incident Investigation
Course Description
The Accident/Incident Investigation course is part of the Leadership for Safety Excellence Online program. Designed for municipal supervisors, this course helps participants understand their role in supporting their health and safety management system.
This online Accident/Incident Investigation course is designed to help individuals who will be investigating workplace accidents/incidents understand the purpose and process of accident/incident investigation. After completing this course, an understanding should be gained of how to recognize and distinguish between immediate (or direct) causes of accidents/incidents and the underlying (or root) causes, and how to develop recommendations for corrective actions to prevent them from recurring.
Course Outline
This online Accident/Incident Investigation course covers the following topics and is specific to Alberta:
- What is an “accident” and an “incident”?
- Why investigate accidents and incidents?
- What should be investigated?
- Who should investigate?
- How are accidents caused?
- The accident sequence model
- Reporting accidents
- Preparing for an investigation
- Investigating an incident
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
Course Duration
Approximately 3 hours
Pass Mark
Testing conducted in this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to pass this course. The course is able to be taken three times in efforts to achieve the pass mark.
Building a Lasting Culture of Safety
Course Description
We all want to be safe. Nobody ever plans to spend part of their working day being taken to the emergency room – except doctors, of course, but even they don’t want to be taken there in an ambulance. And yet it’s easy to get complacent and assume that nothing will ever go wrong just because it hasn’t happened before. It’s also easy to slip into unsafe working practices when the others around us are doing the same.
That’s why we developed the Building a Lasting Culture of Safety video series. It’s designed to help you explain the importance of safety not only for your specific employees, but to the people they work with and the families and friends they go home to every night. Preparing for problems and behaving as though something could go wrong doesn’t mean you’re more likely to make a mistake, but it does mean you’ll be less likely to get injured if the worst does happen.
It also doesn’t mean that this video series is boring. Creating a safe working environment may not be a laughing matter, but that doesn’t mean you can’t laugh while we talk about it. So we’ve loaded these videos with plenty of hilarity to help keep you awake. We don’t want you to die anymore than you do, and we’d hardly be doing our jobs right if you accidentally died from boredom.
So get ready to enjoy our Building a Lasting Culture of Safety series. Because at The Jeff Havens Company, we offer serious solutions in a seriously funny way.
Course Outline
Once this course is complete, you will have learned:
- How to educate colleagues and employees on the importance of safety, and the long-term consequences of an accident or injury.
- How to consistently (and effectively) communicate safety information to your team.
- Where and how to use safety signs, tags, tape, and other notifications.
- How to recognize potential hazards.
- The importance of emergency planning, and how to do it effectively.
- Various strategies for conducting good emergency and evacuation drills.
- What to do in the event of an accident.
- How to handle employees who refuse to operate in a safe manner.
- How to handle drug and/or alcohol abuse in the workplace.
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
Course Duration
Approximately 1 hour
Pass Mark
Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to pass this course. The course is able to be taken three times in efforts to achieve the pass mark. Printable resources are available in the form of a comprehensive student manual. The manual is a valuable resource for future use and knowledge retention.
Due Diligence for Supervisors
Course Description
Occupational Health and Safety legislation defines the general roles, rights, and responsibilities of employers, supervisors, and employees in keeping the workplace safe. These laws protect all individuals in the workplace and lay out specific requirements for due diligence. It is critical all employers and supervisors understand their role in maintaining a safe workplace and their duty to practice due diligence.
This online Due Diligence for Supervisors course is designed to help supervisors meet their obligations for safety in the workplace by defining due diligence and describing what employers and supervisors must do to meet due diligence requirements. After completing this course, an understanding should be gained of the Internal Responsibility System and the system’s key players; what due diligence is as it applies to occupational health and safety legislation; what employers and supervisor must do to meet due diligence requirements; how workplace incidents should be managed; and, the role of health and safety officers in the administration and enforcement of labour laws.
Course Outline
This online Due Diligence for Supervisors course covers the following topics:
- The Internal Responsibility System
- Roles, rights, and responsibilities or employers, supervisors, and employees
- Joint occupational health and safety committees
- Employees’ right to refuse unsafe work
- Due diligence defined
- Psychologically safe workplaces
- Elements of OHS programs and courses
- Responding to workplace incidents
- Packaging and vessel requirements
- Legal implications
- Duties of health and safety officers
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
Course Duration
Approximately 50 minutes
Pass Mark
Testing conducted in this online course is designed to reinforce the information presented. A mark of 80% must be achieved in order to pass this course. The course is able to be taken three times in efforts to achieve the pass mark.
Ethics and Code of Conduct
Course Description
This online Ethics and Code of Conduct course is a powerful exploration of workplace ethics and code of conduct for managers, supervisors, and employees. It defines and demonstrates ethical conduct, sends a powerful message about the benefits of doing the right thing, and gives practical steps for making ethical and positive choices in the workplace. Concepts and learning points are brought to life by dynamic facilitators and professional actors who converse with viewers before and after performing entertaining, realistic, issue-packed episodes.
Course Outline
Upon successful completion of this course, you should be able to:
- Promote a culture of trust, integrity, fairness, excellence, and compliance
- Prevent violations of laws and the code of conduct
- Protect your organization from legal action, fines, and damaging P.R.
- Enhance workplace safety and quality
- Maximize performance, productivity, and profits
- Foster trust, communication, and collaboration
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available to download and print.
Course Duration
Approximately 75 minutes
Pass Mark
Testing conducted throughout this Ethics & Code of Conduct course is designed to reinforce the information presented and promote internalization of the concepts. A mark of 100% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.
Formal Workplace Inspections
Course Description
This online Formal Workplace Inspections course provides the tools and knowledge needed to conduct an efficient workplace inspection.
Course Outline
- What hazards and safety inspections are
- The frequency with which inspections should occur
- Steps for pre-planning an inspection
- Hazards to look for and guidelines to follow during an inspection
- Helpful strategies for completing an inspection report
- Corrective actions that can be taken to deal with hazards
- Techniques for submitting and presenting recommendations following an inspection
- Follow-up and monitoring activities that must occur after an inspection
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available to download and print. This course is recommended to be retaken every 3 years from the course completion date indicated on the certificate.
Course Duration
Approximately 2 hours
Pass Mark
Testing conducted throughout this online Bear Awareness course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved. Supplemental materials for this course can be accessed online.
Harassment Prevention Training
Course Description
This powerful, engaging online course defines and explores various types of harassment, retaliation and bullying. It explains Ontario Bills 132 and 168, BC Bill 14, Harassment under the 1977 Human Rights Act, supervisor responsibilities, confidentiality, employee complaint procedures, the potential for legal exposure, and much more.
Course Outline
This online Harassment Prevention Training course covers the following topics:
- What constitutes sexual harassment, other types of harassment and bullying, and retaliation
- Bills 132, 168, and 14
- The difference between impact and intent
- Consenting vs. welcome
- How to effectively prevent harassment
- How to effectively respond should harassment occur
- Manager and supervisor responsibilities and liability
- How and why to use the company complaint procedure
- The harassment – violence connection
- The importance of good citizenship in the workplace community
Certificate of Completion:
Upon successful completion of each of these online courses, a certificate of completion will be available to download and print.
Course Duration
Approx. 60 minutes
Pass Mark
Testing conducted throughout the Harassment course and following the Violence course is designed to reinforce learner understanding and retention. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat each course twice if the pass mark is not achieved.
Hazard Assessment Training
Course Description
This online Hazard Assessment course will help participants:
Understand the importance of hazard assessments on the overall performance of health and safety management systems.
Understand the hazard assessment process and be able to:
- Identify occupational health and safety hazards
- Evaluate the identified safety hazards
- Prioritize safety hazards according to the risk they pose
- Control hazards that are identified
- Review and maintain hazard assessments on a regular basis
Course Outline
This online Hazard Assessment Training course covers the following topics:
- Hazard identification
- Hazard evaluation and prioritization
- Hazard control
- Review and update of hazard assessments
- Types of hazard assessments
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
Course Duration
Approximately 75 minutes
Pass Mark
Testing conducted throughout this online Hazard Assessment course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved. Supplemental materials necessary to complete this course can be accessed online.
Health & Safety Committees and Representatives – Online
Course Description
This online course is designed to give Health and Safety Committee (HSC) co-chairs and Health and Safety Representatives (HSRs) an understanding of their legislated duties and responsibilities under Alberta’s OHS legislation.
The course builds upon the concepts introduced in HSC/HSR Training Part 1 and introduces concepts related to hazard assessment and control, inspections, and incident investigations.
This course is approved by the Government of Alberta for the training of HSCs/HSRs.
The online course content mirrors the one-day classroom version. It may be completed at the learner’s own pace.
Course Outline
Once this course is complete, you will have learned to:
- Overview of Alberta’s health and safety legislation.
- HSC/HSR Work site requirements.
- HSC/HSR membership and training requirements.
- HSC Meeting requirements.
- HSC Guiding documents.
- HSC/HSR Access to information.
- HSC/HSR recommendations to employers.
- Hazard assessment and control.
- Work site inspections.
- Work site investigations.
- HSC/HSR effectiveness.
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available for download and printing.
Course Duration
Approximately 6 – 8 hours
Pass Mark
Testing conducted throughout this online course is designed to reinforce the information presented. A mark of 100% must be achieved in order to pass this course. The course is able to be taken three times in efforts to achieve the pass mark. Printable resources are available in the form of a comprehensive student manual. The manual is a valuable resource for future use and knowledge retention.
Leadership for Safety
Course Description
This online Leadership for Safety course is designed to offer a foundational understanding of the contemporary leadership principles required to begin the journey towards becoming an exceptional Safety Leader in the workplace.
This course is designed for employees who already have a basic knowledge of accepted workplace safety practices and principles (e.g., Identifying and assessing hazards associated with their tasks, understanding the personal protective equipment they are required to wear, etc.) and are looking to make a more significant impact in their workplace through safety leadership.
This course is not just for those employees currently working in the safety departments or for employees holding leadership positions in their organizations. All employees with a basic, entry level knowledge of safety in the workplace can use this program to improve their own safety and positively influence the overall safety culture in their workplace.
Important Note! This course differs from other safety leadership courses in that it focuses on how practical, contemporary leadership principles can be applied to safety in the workplace; as opposed to the typical safety leadership courses which only cover basic safety principles with the word ‘leadership’ arbitrarily added to the course title.
Course Outline
After completing this course, learners will be able to:
- Contribute the safety leadership knowledge needed to help their organization achieve a higher level of safety excellence.
- Understand the responsibilities of a safety leader.
- Explain how contemporary leadership principles can be applied to safety in the workplace.
- List the specific safety tools every safety leader should strive to possess and continually improve upon.
- Discuss thoughtful, innovative and effective solutions to safety issues in the workplace (e.g., safety incidents, non-conformance, disputes etc).
- Recognize the importance of role safety mentorship plays in creating and developing other safety leaders in the workplace to improve overall safety culture.
Leadership for Safety online covers the following topics:
- Introduction to Leadership Safety
- What is Leadership for Safety?.
- What Leadership for Safety Is Not.
- The Importance of Safety.
- Responsibilities of Safety Leaders
- Essential Leadership for Safety Tools
- Accountability
- Do What You Say You Will Do (DWYSYWD).
- Plan, Do, Check, Act (PDCA)
- Attributes
- Humility
- Focus
- People Skills
- Communication Skills
- Trust
- Engagement & Empowerment
- Recognition
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available to download and print.
Course Duration
Approximately 1 hour
Pass Mark
Testing conducted in this online Leadership for Safety course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved.
Leadership in Safety
Course Description
Designed for supervisors, this course helps participants understand their role in supporting their health and safety management system. This course consists of four modules:
- Supervisor’s Role
- Hazard Identification, Assessment, and Control
- Formal Workplace Inspections
- Accident/Incident Investigation
Course Outline
MODULE 1 – SUPERVISOR’S ROLE
MODULE 2 – HAZARD IDENTIFICATION, ASSESSMENT, AND CONTROL
MODULE 3 – FORMAL WORKPLACE INSPECTIONS
MODULE 4 – ACCIDENT/INCIDENT INVESTIGATION
The Alberta ERSD Water and Wastewater Operator Certification Program requires that operators have post secondary education or equivalent, to meet the requirements for a levels III and IV certification. The Continuing Education Unit (CEU) system can be utilized by operators to gain the equivalent of the post secondary education.
Certificate of Completion:
Participants who successfully pass the course will be able to print out a certificate of completion through the learning management system.
A certificate is valid for 3 years from the course completion date.
Course Duration
Approximately 90 minutes
Pass Mark
Knowledge testing is conducted throughout this course. Test questions are designed to reinforce the information presented and must be completed by each participant. A mark of 80% must be achieved in order to receive a certificate of completion. Each participant is allowed to repeat the course twice if the course pass mark has not been achieved on the first attempt.
Violence and Harassment in the Workplace
Course Description
Workplace harassment can undermine a person’s dignity. It can prevent workers from doing their job effectively. Workplace harassment, left unchecked, has the potential to escalate in to violent behavior. All workers are entitled to a safe and healthy workplace.
The occupational health and safety act sets out the requirements for violence and harassment policies in the workplace. The legislation through Bill 168, effective 2010 and further refined with Bill 132 in 2016, sets out the steps that the employer must take to ensure a safe and equal workplace.
Course Outline
After completing this course, learners will have been instructed on:
- Bullying and Harassment in the Workplace
- Violence Prevention
- What do if you or a Co-Worker is Sexually Harassed
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available to download and print.
Course Duration
Approximately 90 minutes
Pass Mark
Testing conducted in this online Violence and Harassment in the Workplace course is designed to reinforce the information presented. A mark of 80% must be achieved in order to receive a certificate of completion. Participants are able to repeat the course three additional times if the pass mark is not achieved.
Leadership for Safety Excellence – Online
Course Description
Designed for municipal supervisors, this course helps participants understand their role in supporting their health and safety management system. This course consists of four modules:
- Supervisor’s Role
- Hazard Identification, Assessment, and Control
- Formal Workplace Inspections
- Accident/Incident Investigation
Course Outline
MODULE 1 – SUPERVISOR’S ROLE
Includes safety responsibilities, safety related tasks, legislated responsibilities and corporate culture.
Duration: Approx 2 hours
Preview: Click here
MODULE 2 – HAZARD IDENTIFICATION, ASSESSMENT, AND CONTROL
Includes how to recognize safety hazards and conduct assessments of work activities; how to control identified hazards.
Duration: Approx 2 hours
Preview: Click here
MODULE 3 – FORMAL WORKPLACE INSPECTIONS
Includes how to conduct effective work site inspections; the difference between hazard assessment and inspections; how to interpret observations, document findings and develop appropriate recommendations.
Duration: Approx 2 hours
Preview: Click here
MODULE 4 – ACCIDENT/INCIDENT INVESTIGATION
Includes when and why investigations are necessary; appropriate steps to follow when conducting an investigation.
Duration: Approx 2 hours
Preview: Click here
This course is recommended to be retaken every 3 years from the course completion date indicated on the certificate.
Leadership for Safety Excellence for Municipal Employees Online CEU points: 0.6
The Alberta ERSD Water and Wastewater Operator Certification Program requires that operators have post secondary education or equivalent, to meet the requirements for a levels III and IV certification. The Continuing Education Unit (CEU) system can be utilized by operators to gain the equivalent of the post secondary education.
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available to download and print.
This course is recommended to be retaken every 3 years from the course completion date indicated on the certificate.
Course Duration
Approximately 8 hours
Pass Mark
A mark of 80% must be achieved in order to receive a certificate of completion.
Hazards Identification, Assessment, and Control
Course Description
This online Hazard Identification course will help keep you safe on the job by showing you how to prevent injuries and illness in the workplace through hazard identification, assessment, and control.
Course Outline
- How our beliefs influence our approach to incident prevention
- Types of hazards
- Legislation and regulations
- The three-step process for dealing with hazards
- Organizational hazard identification
- Components of risk assessment
- Evaluating risk
- Assigning values to risk
- Applying controls
- Formal hazard assessments versus field level hazard assessments
Certificate of Completion:
Upon successful completion of this online course, a certificate of completion will be available to download and print. This course is recommended to be retaken every 3 years from the course completion date indicated on the certificate.
Course Duration
Approximately 2 hours
Pass Mark
Testing conducted in this online Hazard Identification course is designed to reinforce the information presented. A mark of 80% must be achieved on the final exam in order to receive a certificate of completion. Participants are able to repeat the course twice if the pass mark is not achieved on the first attempt. Supplemental materials for this course can be accessed online.
